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It couldn't hurt to check other sites for user evaluations of a source either. You will indeed discover a more complete picture of them, the quality of their findings, and potentially their willingness to handle the occasional customer complaints that will occur. This is inescapable for any large business though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't bad. Especially if only two out of the fifteen were unable to be resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!