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It doesn't hurt to check other sites for user reviews of a source either. You will indeed discover a more complete representation of them, the quality of their findings, and possibly their willingness to handle the intermittent customer complaints that will come. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the fifteen weren't resolved satisfactorily. Begin unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service database!