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It couldn't hurt to test out other sites for user reviews of a provider either. You will indeed find a more complete picture of them, the quality of their findings, and possibly their compliance to handle the intermittent customer grievances that will occur. This is unavoidable for any large business though so inspect carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 were unable to be resolved agreeably. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!