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It doesn't hurt to test out other websites for user reviews of a source either. You will indeed find a more complete picture of them, the quality of their results, and possibly their compliance to handle the occasional customer grievances that will come. This is inescapable for any large company though so inspect carefully and keep the numbers in perspective. Fifteen objections out of one million isn't bad. Particularly if only two out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!