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It couldn't hurt to test out other websites for user evaluations of a provider either. You will indeed find a more comprehensive representation of them, the quality of their findings, and possibly their compliance to deal with the intermittent customer complaints that will come. This is unavoidable for any large business though so look cautiously and keep the numbers in perspective. 15 complaints out of a million isn't bad. Especially if only 2 out of the 15 weren't resolved satisfactorily. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!