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It couldn't hurt to test out other sites for user evaluations of a source either. You will indeed find a more complete picture of them, the superiority of their results, and possibly their compliance to handle the occasional customer complaints that will occur. This is inescapable for any sizeable company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Particularly if only two out of the 15 were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!