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It doesn't hurt to test out various sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the quality of their results, and possibly their willingness to handle the occasional customer complaints that will come. This is unavoidable for any large company though so look cautiously and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Particularly if only 2 out of the fifteen weren't resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!