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It doesn't hurt to test out various sites for user evaluations of a provider either. You will indeed discover a more complete picture of them, the quality of their results, and possibly their willingness to deal with the intermittent customer complaints that will occur. This is inescapable for any large company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!