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It couldn't hurt to test out various sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the quality of their results, and possibly their willingness to handle the intermittent customer complaints that will occur. This is unavoidable for any sizeable business though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't bad. Particularly if only 2 out of the fifteen weren't resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!