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It doesn't hurt to test out various sites for user evaluations of a source either. You will indeed find a more complete picture of them, the quality of their findings, and potentially their compliance to handle the occasional consumer complaints that will occur. This is unavoidable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!