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It couldn't hurt to test out other websites for user reviews of a source either. You will indeed find a more comprehensive picture of them, the superiority of their results, and possibly their compliance to handle the intermittent consumer grievances that will come. This is inescapable for any sizeable business though so inspect carefully and keep the numbers in mind. 15 complaints out of one million isn't horrible. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!