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It couldn't hurt to test out other sites for user evaluations of a source either. You will indeed find a more comprehensive picture of them, the quality of their results, and possibly their willingness to deal with the occasional customer complaints that will come. This is inescapable for any large business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only 2 out of the fifteen weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!