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It doesn't hurt to test out other sites for user evaluations of a provider either. You will indeed find a more complete representation of them, the quality of their results, and possibly their willingness to deal with the intermittent consumer complaints that will come. This is inescapable for any large business though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Particularly if only 2 out of the fifteen weren't resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!