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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed discover a more comprehensive picture of them, the quality of their results, and possibly their willingness to handle the intermittent customer complaints that will occur. This is inescapable for any large company though so look carefully and keep the numbers in perspective. Fifteen objections out of a million isn't horrible. Particularly if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!