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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed find a more comprehensive picture of them, the quality of their findings, and possibly their compliance to handle the occasional customer grievances that will occur. This is inescapable for any large company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't bad. Particularly if only two out of the 15 weren't resolved agreeably. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!