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It couldn't hurt to test out other websites for user evaluations of a source either. You will indeed discover a more comprehensive representation of them, the quality of their results, and possibly their willingness to handle the intermittent consumer grievances that will come. This is inescapable for any sizeable company though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't bad. Particularly if only two out of the fifteen weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!