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It couldn't hurt to check other sites for user reviews of a source either. You will indeed find a more complete representation of them, the quality of their findings, and possibly their willingness to handle the occasional customer grievances that will occur. This is inescapable for any sizeable business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!