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It doesn't hurt to test out other sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the quality of their findings, and possibly their willingness to handle the occasional consumer grievances that will occur. This is inescapable for any large business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't bad. Particularly if only two out of the 15 were unable to be decided upon satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!