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It doesn't hurt to check other sites for user reviews of a provider either. You will indeed find a more comprehensive picture of them, the quality of their findings, and possibly their willingness to deal with the intermittent consumer grievances that will occur. This is unavoidable for any large company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!