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It couldn't hurt to test out other sites for user evaluations of a source either. You will indeed discover a more comprehensive picture of them, the quality of their results, and possibly their compliance to deal with the occasional customer complaints that will come. This is unavoidable for any sizeable company though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't bad. Especially if only two out of the 15 were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!