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It doesn't hurt to check other websites for user reviews of a provider either. You will indeed discover a more complete picture of them, the quality of their findings, and potentially their compliance to handle the occasional customer complaints that will come. This is inescapable for any sizeable business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only 2 out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!