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It couldn't hurt to test out various sites for user evaluations of a source either. You will indeed find a more comprehensive picture of them, the quality of their results, and possibly their compliance to deal with the occasional customer grievances that will occur. This is unavoidable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!