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It couldn't hurt to check various websites for user reviews of a source either. You will certainly find a more complete picture of them, the quality of their findings, and possibly their compliance to deal with the intermittent customer complaints that will occur. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!