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It couldn't hurt to check various sites for user reviews of a provider either. You will indeed find a more complete picture of them, the quality of their results, and potentially their compliance to deal with the occasional customer grievances that will come. This is inescapable for any large business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only 2 out of the 15 weren't resolved agreeably. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!