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It doesn't hurt to check other websites for user evaluations of a source either. You will indeed discover a more comprehensive representation of them, the quality of their results, and potentially their compliance to deal with the intermittent customer grievances that will come. This is unavoidable for any sizeable business though so inspect carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!