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It couldn't hurt to test out other websites for user evaluations of a provider either. You will indeed discover a more complete picture of them, the quality of their findings, and potentially their willingness to deal with the intermittent customer grievances that will come. This is inescapable for any sizeable business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the fifteen were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!