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It doesn't hurt to check other sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the superiority of their results, and possibly their willingness to deal with the intermittent consumer complaints that will occur. This is unavoidable for any large company though so inspect carefully and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only two out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!