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It couldn't hurt to test out other websites for user evaluations of a source either. You will indeed find a more complete picture of them, the quality of their findings, and possibly their willingness to handle the intermittent consumer grievances that will occur. This is unavoidable for any large business though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Particularly if only two out of the fifteen were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!