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It doesn't hurt to test out other sites for user reviews of a source either. You will indeed discover a more comprehensive representation of them, the superiority of their findings, and potentially their compliance to handle the intermittent customer grievances that will come. This is inescapable for any large company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Particularly if only two out of the fifteen weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!