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It couldn't hurt to test out various websites for user reviews of a provider either. You will indeed discover a more complete picture of them, the quality of their findings, and possibly their compliance to handle the occasional customer complaints that will occur. This is inescapable for any large business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!