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It couldn't hurt to check other sites for user evaluations of a provider either. You will indeed find a more comprehensive picture of them, the superiority of their results, and possibly their compliance to deal with the occasional consumer grievances that will occur. This is inescapable for any large business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Particularly if only two out of the 15 were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!