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It couldn't hurt to check other sites for user evaluations of a source either. You will indeed discover a more complete picture of them, the quality of their findings, and possibly their willingness to deal with the occasional customer complaints that will come. This is inescapable for any sizeable business nonetheless so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't bad. Especially if only two out of the fifteen were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service database!