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It doesn't hurt to check various sites for user reviews of a provider either. You will indeed find a more complete picture of them, the quality of their findings, and potentially their compliance to deal with the occasional consumer grievances that will come. This is inescapable for any large business though so look cautiously and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Especially if only two out of the 15 weren't decided upon satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!