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It couldn't hurt to test out other websites for user reviews of a provider either. You will indeed find a more complete picture of them, the superiority of their results, and possibly their compliance to handle the occasional consumer complaints that will occur. This is inescapable for any sizeable business though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't bad. Especially if only two out of the 15 weren't resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!