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It doesn't hurt to test out other websites for user evaluations of a source either. You will indeed find a more comprehensive picture of them, the quality of their results, and potentially their willingness to handle the occasional consumer grievances that will come. This is inescapable for any sizeable business though so look cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 weren't resolved satisfactorily. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!