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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed find a more complete representation of them, the quality of their results, and possibly their compliance to deal with the intermittent customer grievances that will come. This is inescapable for any large company though so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't bad. Especially if only two out of the 15 were unable to be decided upon satisfactorily. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service database!