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It couldn't hurt to test out other websites for user evaluations of a source either. You will indeed find a more comprehensive picture of them, the quality of their findings, and potentially their compliance to handle the occasional consumer grievances that will occur. This is inescapable for any large company though so look carefully and keep the numbers in mind. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!