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It doesn't hurt to test out other sites for user evaluations of a source either. You will indeed find a more complete picture of them, the quality of their findings, and possibly their willingness to deal with the intermittent customer grievances that will occur. This is inescapable for any large company though so look carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't bad. Especially if only two out of the 15 were unable to be resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!