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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed discover a more complete picture of them, the quality of their findings, and possibly their compliance to handle the intermittent customer grievances that will occur. This is unavoidable for any large company though so look cautiously and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Especially if only two out of the 15 were unable to be resolved agreeably. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!