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It doesn't hurt to check other sites for user evaluations of a source either. You will indeed find a more complete representation of them, the superiority of their findings, and possibly their compliance to deal with the intermittent consumer grievances that will occur. This is inescapable for any large company though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the 15 were unable to be resolved agreeably. Begin deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!