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It doesn't hurt to test out other sites for user reviews of a provider either. You will indeed find a more comprehensive representation of them, the superiority of their results, and potentially their willingness to handle the intermittent consumer grievances that will occur. This is unavoidable for any large company though so look carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Particularly if only 2 out of the 15 were unable to be resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!