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It couldn't hurt to test out various sites for user reviews of a source either. You will indeed find a more complete picture of them, the quality of their results, and potentially their willingness to handle the intermittent consumer complaints that will come. This is inescapable for any large company though so look carefully and keep the numbers in perspective. 15 objections out of one million isn't bad. Especially if only 2 out of the fifteen weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!