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It doesn't hurt to test out other sites for user reviews of a source either. You will indeed find a more complete picture of them, the superiority of their results, and potentially their compliance to handle the intermittent customer grievances that will occur. This is unavoidable for any sizeable business though so look cautiously and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Especially if only two out of the 15 weren't decided upon satisfactorily. Begin unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!