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It doesn't hurt to check other sites for user reviews of a source either. You will indeed discover a more comprehensive picture of them, the quality of their findings, and potentially their compliance to handle the intermittent customer grievances that will come. This is inescapable for any sizeable company though so look carefully and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Particularly if only two out of the 15 were unable to be decided upon agreeably. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!