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It doesn't hurt to test out other sites for user reviews of a source either. You will indeed discover a more comprehensive picture of them, the superiority of their results, and possibly their willingness to deal with the occasional customer grievances that will come. This is inescapable for any sizeable business though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Particularly if only two out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!