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It couldn't hurt to test out other sites for user reviews of a source either. You will indeed find a more complete picture of them, the superiority of their findings, and possibly their compliance to deal with the intermittent customer complaints that will come. This is inescapable for any sizeable business though so look cautiously and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Particularly if only two out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service database!