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It couldn't hurt to check other websites for user evaluations of a source either. You will indeed find a more complete representation of them, the quality of their findings, and possibly their willingness to deal with the occasional consumer complaints that will come. This is inescapable for any large company though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't horrible. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!