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It couldn't hurt to test out various websites for user reviews of a source either. You will indeed find a more complete picture of them, the quality of their findings, and potentially their willingness to handle the intermittent customer grievances that will come. This is inescapable for any large business though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't bad. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries immediately with the Reverse Phone Service directory!