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It doesn't hurt to test out various sites for user reviews of a provider either. You will indeed discover a more complete picture of them, the quality of their results, and potentially their willingness to handle the intermittent customer complaints that will come. This is inescapable for any sizeable company though so inspect carefully and keep the numbers in perspective. Fifteen complaints out of one million isn't bad. Particularly if only 2 out of the 15 were unable to be resolved agreeably. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service database!