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It doesn't hurt to test out other sites for user evaluations of a provider either. You will indeed find a more comprehensive representation of them, the quality of their findings, and possibly their willingness to deal with the occasional consumer grievances that will come. This is unavoidable for any sizeable business though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Particularly if only 2 out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!